FAQs
Condominium Rentals
  • chevron_rightHow do I Rent a Home at Elden Springs?
    Elden Springs THs HOA manages the development and common areas, but individual owners handle their own rentals.  Look at CraigsList style websites for rentals or drive through the complex.  You can also call local Real Estate Rental Property Managers.
General Information
  • chevron_rightAre Utilities Provided by the HOA?
    Individual owners are responsible for their own utilities including water, gas, electricity, trash and sewer, cable, etc.
  • chevron_rightWhere is my Account Number?
    Your Account Number is shown two places on your quarterly bill.  It is on the top right and center right portions.  It is also written on the top right corner of each Warning or Violation Notice you receive.  Any time you write or call the HOA, have your Account Number handy.
  • chevron_rightWho is Responsible for Clearing Snow?
    Elden Springs will plow the streets and spread cinders after larger storms.  The HOA will also shovel the street side sidewalks.  Individual owners and tenants are responsible for clearing the snow on their individual walkways and porches.
  • chevron_rightWho is the Property Manager at Elden Springs THs?
    Elden Springs THs HOA is managed by Brian Lee Wilson with Flagstaff HOA Management.  He can be reached at CONTACT.
  • chevron_rightWho Repairs a Leak in my Door?
    As a general and very brief rule, the HOA is responsible for the roof and exterior walls and the owner is responsible for windows and doors (including jambs, thresholds, etc.).  Also, individual owners are responsible for:
     
    Shoveling Snow From Your Porches and Entry Walkways
     
    Failure to clear porches exposes your wood door jambs to excessive moisture which can lead to deterioration of the door jamb.  It is the owner's responsibility to repair that damage.
Insurance & Billing
  • chevron_rightCan I Get a Copy of my HOA Bill?
    Elden Springs prepares and sends bills once per quarter and does not prepare updated or duplicate bills before the next billing cycle.  To prepare for the event you may ever be asked for a copy of your bill, save your current bill until the time you receive your next bill.
  • chevron_rightI Need a Certificate of Insurance (COI)
    If your Lender is requesting an updated COI, please send an e-mail to AFM1979@msn.com.  Be sure your Account Number and Address are in the Subject Line.
     
    Also be sure to include your Property Address, your name and contact information AND your Lender's Name and Address and your Loan Number.  Send the same information for a Re-Finance, but be sure to indicate it is for re-financing.
  • chevron_rightWhere Should I Send my Payments?
    The return address is printed on every quarterly bill you receive.  Make checks payable to Elden Springs HOA, write your account number on the check and send it to:
     
    Elden Springs THs HOA
    c/o Brian Lee Wilson
    2389 S. Cliffview Street
    Flagstaff, AZ  86001
Landlord & Tenants
  • chevron_rightMy Tenant Has a Question. Who Should They Call?
    The HOA is responsible for communicating with Owners.  Owners, Landlords and Property Managers are responsible for communicating with their tenants.  The Community Manager will also interact with tenants as a courtesy, if time permits.  If these interactions become extended, the Community Manager may refer tenants to their owners or property managers.
  • chevron_rightWill Elden Springs Send Duplicate Bills, Notices to my Property Manager?
    Bills, notices and fines are mailed once per month and sent all together in the same envelop.  Elden Springs HOA does not send copies of mailings to multiple addresses.  Your two (2) options are:
     
    1. You can receive mailings at your address and you can forward any notices to your Property Manager.
    2. You can send a request to change the official address for your property to your Property Manager's.  They will then receive everything (bills, notices and fines) and can forward you the monthly billing statements.
Trash, Recycle and Bulk Items
  • chevron_rightWhen are Trash and Recycle Days?
    The City of Flagstaff collects Recycle on Tuesdays and Trash on Wednesdays.  Please be sure to have containers out by 6:00 AM and bring them back in that evening.  Bins should be stored out of sight, either in your garage or behind your fence.  Bins may not be overfull.  All trash must be in closed containers.
  • chevron_rightWhen is Bulk Item Pick-Up?
    The City of Flagstaff picks up every 5 weeks.  Please stack items neatly on the curb, near the street, during the weekend before collection.  If you miss the pick up day for that particular week, you must remove items until the next collection week.  Check the NEWS section for specific dates.